Tiledesk

What Is Tiledesk?

Tiledesk is an all-in-one, open-source customer engagement platform that combines AI-powered chatbots, live chat, and multichannel support into a single solution. Built for businesses seeking smart automation without giving up customization, Tiledesk enables you to create conversational experiences for websites, apps, and messaging platforms.

With GPT-powered bots, human handover, and seamless integration with WhatsApp, Messenger, and more, Tiledesk helps businesses reduce support costs while improving response times and customer satisfaction.

⭐ Key Features of Tiledesk

Tiledesk isn’t just another chatbot builder—it’s a full-featured communication platform with AI at its core. Here’s what makes it powerful:

• ✔️ Open-source AI chatbot builder
• ✔️ Multichannel support: WhatsApp, Facebook, Telegram, etc.
• ✔️ GPT & Dialogflow integration for natural conversation
• ✔️ Live chat with human agent takeover
• ✔️ Drag-and-drop chatbot flow editor
• ✔️ Ticketing system and conversation history
• ✔️ Custom branding & role-based access control
• ✔️ Embeddable widgets and mobile SDKs

Whether you’re a startup, an e-commerce brand, or an enterprise—Tiledesk offers scalable, flexible solutions that fit.

⚙️ Use Cases & Applications

Tiledesk can help companies across different industries streamline communication and support:

• ✔️ Customer service automation with AI + human fallback
• ✔️ Lead generation chatbots on landing pages or ads
• ✔️ WhatsApp and Messenger bot support without coding
• ✔️ Omnichannel helpdesk for support agents
• ✔️ Workflow automation via chatbot rules and triggers
• ✔️ In-app messaging for mobile apps and SaaS products

🙋‍♂️ Who Is Tiledesk For?

Tiledesk is ideal for:

• 🏢 Startups and SMBs looking to cut support costs
• 🛍️ E-commerce stores needing 24/7 chatbots
• 📲 App developers who want built-in in-app messaging
• 💼 Enterprise teams managing multichannel customer support
• 🧑‍💻 Developers and open-source enthusiasts who want flexibility and control

💰 Tiledesk Pricing Plans

Tiledesk offers a freemium model, with flexible paid plans for growing businesses:

Note: Paid plans are priced in Euros. Custom enterprise plans available on request.

📱 How to Use Tiledesk

Official Website Link: Go to Tiledesk Official Website