Tidio

What Is Tidio?

Tidio is an AI-powered live chat and customer service platform designed to help businesses connect with website visitors, answer questions instantly, and improve customer support efficiency. It combines AI chatbots, real-time chat, and helpdesk tools into one easy-to-use solution.

With Tidio, you can automate responses, qualify leads, and provide instant support — all while keeping the personal touch customers love. Its built-in AI assistant, Lyro, can handle repetitive inquiries, freeing up your team to focus on complex issues.

⭐ Key Features of Tidio

• ✔️ AI chatbot assistant (Lyro) for instant automated responses
• ✔️ Live chat widget for real-time conversations with website visitors
• ✔️ Multichannel support (integrates with email, Messenger, Instagram, and more)
• ✔️ Visitor tracking and analytics for better customer insights
• ✔️ Customizable chat flows without coding
• ✔️ Team inbox to manage all conversations in one place
• ✔️ Lead capture forms to grow your customer base
• ✔️ Integrations with 100+ tools including Shopify, WordPress, HubSpot, and Zapier

⚙️ Use Cases & Applications

Tidio is built for businesses that want to increase customer satisfaction and boost conversions:

• ✔️ E-commerce – Engage visitors, reduce cart abandonment, and provide post-purchase support
• ✔️ Service businesses – Answer FAQs instantly and qualify leads automatically
• ✔️ SaaS companies – Onboard new users and offer quick technical support
• ✔️ Marketing teams – Collect leads and run personalized campaigns via chat
• ✔️ Customer service teams – Centralize support across multiple platforms

🙋‍♂️ Who Is Tidio For?

Tidio is ideal for:

• Online store owners who want better customer engagement
• Small and medium-sized businesses looking to scale support with AI
• Customer service teams aiming to reduce response time
• Marketers wanting to convert visitors into customers

💰 Tidio Pricing Plans

Pricing may vary based on conversation volume and selected features.

📱 How to Access Tidio

Official Website Link: Go to Tidio Official Website